Delivery Information

Delivery times
We ship orders within 1-3 business days. Delivery time varies depending on your country, usually between 7-14 business days.

Delivery costs
Delivery is free for all orders, with no minimum purchase.

Order tracking
Once your order has been shipped, you will receive an email containing a tracking link to track your package in real time.

Delivery problems
If you have not received your package within the expected time frame or if you notice a problem, please do not hesitate to contact us at the following address:
smartpetsbelgium@gmail.com